Butler Machinery Co.

Customer Account Manager - Application



Butler Machinery is a third generation family-owned company, proudly serving our communities since 1955. Our mission is to build long term relationships with our customers, founded on trust, generating mutual growth and success.


The position will involve but not be limited to the following duties:

  • Covers territory within Central and Western North Dakota Comprised of Ag Producers, professional applicators, cooperatives and end users in order to continue to develop relationships with Butler Machinery.
  • Machine sales.
  • Appraisals of used application equipment.
  • Promotion of entire product line that Butler Machinery represents to including:
    • Ag-Chem Products
    • Spra-Coupe Products
    • AGCO products
    • Horsch
    • Used equipment
  • Promotion of Butler Machinery’s product support capabilities (parts and service).
  • Promotion of the Butler Machinery Application Support Center.
  • Generation of sales leads for other BMC sales personnel.
  • Involvement/cooperation with BMC service department to service machines when issues arise.
  • Communication with BMC technical communicators and managers in helping to identify machine issues and PDI issues early on to prevent downtime.
  • Customer operator training.
  • Involvement in corporate meetings, training store meetings, customer care clinics, appreciation breakfasts, shows and other company events.
  • Ability to complete machine start-ups for new and used equipment independently.
  • Machine demonstrations including proper qualifications, demonstrating and follow up.
  • Use of email in communications to keep records of issues until they are resolved.
  • Foster a culture of teamwork between the spray division and other departments within BMC.
  • Assisting in BMC associate training for other sales personnel, parts and service.
  • Working and building relationships with national accounts to gain business for BMC as a whole.
  • Works within and promotes vision, mission, and values of BMC.
  • Ability to accommodate a flexible schedule and remain accessible to customers outside normal business hours.
  • Live within assigned geographical territory
  • Ability to report to all store management within assigned region for BMC.
  • Other duties as assigned.


  • Bachelor’s Degree in Business related field or equivalent combination of experience, training/or education required.
  • Individual who is energetic and self-motivated.
  • Excellent communication and negotiating skills.
  • Ability to understand and communicate basic financing with customers.
  • Computer experience is essential with experience in Microsoft Office needed.
  • Previous sales experience and knowledge of application equipment preferred.
  • Ability to work additional hours in the evening and weekends if needed.
  • Must have and maintain a clean driving record.



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